Privacy Policy

At AxonAI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our analytics dashboards and AI tracking tools (the “Services”). By using our Services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide, improve, and secure our Services. The data we collect includes:

a. Information You Provide

• Account Details: name, email address, company name, and password.
• Billing Information: payment details and billing address for subscriptions.
• Support & Communication: messages, feedback, and support requests.

b. Information Collected Automatically

• Usage Data: interactions with dashboards, pages visited, and features used.
• Device & Log Data: IP address, browser type, operating system, timestamps.
• Cookies & Tracking: identifiers used for analytics and performance enhancement.

c. Information from Integrations

When connecting third-party tools (e.g., Google Analytics, CRM, or ad platforms), we may access certain data as authorized by you.

2. How We Use Your Information

• Operate and maintain our Services.
• Enhance dashboard performance and AI analytics accuracy.
• Personalize user experiences and insights.
• Communicate updates and security notifications.
• Prevent fraud and ensure data security.
• Comply with applicable laws and regulations.

Note: AxonAI does not sell personal data to any third parties.

3. How We Share Information

• Service Providers: trusted vendors assisting with hosting, payments, and analytics.
• Legal Requirements: when mandated by law or legal process.
• Business Transfers: in mergers or acquisitions with data protection assurances.
• Aggregated Data: anonymized insights not linked to individuals.

4. Data Retention

We retain personal data only as long as necessary to deliver our Services and comply with laws. You may request deletion by emailing contact@axonai.us.

5. Your Rights

• Access, correct, or delete your personal information.
• Withdraw consent for processing.
• Object to certain uses of your data.
• Request data portability.

6. Security

We use encryption, access controls, and secure servers to protect your data. However, no system is entirely immune from risk.

7. Cookies and Tracking

We use cookies to maintain sessions, improve usability, and support AI-powered insights. You may disable cookies in your browser settings.

8. Children’s Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect data from minors. Contact us if data removal is needed.

9. International Data Transfers

Your data may be processed outside your region. We use recognized data protection frameworks and safeguards to ensure safety.

10. Policy Updates

We may update this Privacy Policy. When we do, we’ll update the “Last Updated” date and notify users if major changes occur.