Refund Policy

Effective Date: October 31, 2025

1. Overview

At AxonAI, we are committed to delivering high-quality analytics dashboards and AI-powered tracking tools for businesses and individuals. We value our customers and strive to ensure your satisfaction with every product and service we provide. However, if you are not fully satisfied with your purchase, we are here to help.

2. Subscription & Digital Products

Since our services are delivered digitally and often customized for your specific use case, refunds are generally not provided once access to the service has been granted. However, we may consider a partial or full refund in exceptional cases where technical issues prevent access to the service and cannot be resolved within a reasonable time frame.

3. Trial Periods

If a trial period is offered, we encourage users to fully evaluate the platform during this time. Once the trial period ends and a paid plan begins, refunds will not be issued unless otherwise specified.

4. Cancellations

You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing cycle. No prorated refunds will be given for the remaining period of the subscription.

5. Exceptions

Refunds may be granted at our discretion for circumstances such as:

  • Duplicate payment or accidental multiple charges
  • Service not delivered due to verified technical fault
  • Legal obligations requiring refund

6. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us at:

AxonAI Support Team
Email: support@axonai.us

Other Important Policies

Please review our other policies to understand how we operate and protect your rights.